Leaders and managers are expected to be proactive, articulate, and full of ideas. But, ironically, one of the most underrated skills in their toolkit is the strategic use of silence.

How hard should you push yourself – and your team? Science says there's a "right" answer!

You’ve got an employee who isn’t contributing their fair share. You know you need to address it. The rest of the team can tell this employee is a poor performer. If you don’t do something, your credibility will suffer. But what do you say?